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I need help with bringing my accounts together

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Dan_Sproats
Dan_Sproats
Community Member

I have a 1password account set up on my phone. I've tried to sync it to my computer and other devices but ended up opening (I think) two new accounts. I need to sort them out and make sure I'm paying for one and that I have everything I need there but I can't seem to sort it out.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I need to sync my 1password accounts

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  • Dan_Sproats
    Dan_Sproats
    Community Member
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    Is there a way to actually talk to someone at 1Password/AgileBits?

  • Ben
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    Hi @Dan_Sproats

    We do not offer support via telephone but we’d be happy to help with this issue by way of private email conversation. Please shoot us an email with the details to support@agilebits.com and we’ll get you squared away. When you email in you’ll get an automated reply from BitBot with a support ID. Please post that ID here.

    Thanks.

    Ben

  • Dan_Sproats
    Dan_Sproats
    Community Member
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    Okay. Cheers

  • Dan_Sproats
    Dan_Sproats
    Community Member
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    BNA-86891-244

  • Dan_Sproats
    Dan_Sproats
    Community Member
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    Do I continue with the email bot?

  • Ben
    Ben
    edited January 2018
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    Nope. A human will be in touch via email shortly. Thanks!

    Ben

    ref: BNA-86891-244

This discussion has been closed.