eero Plus and existing 1Password Account

deeboy

Hi,

First off, great product guys! I've been a happy user for the last 3 years I think.

I just installed my eero and really like their eero Plus package. I just want to confirm what happens to my current 1Password families subscription if I activate the eero Plus offering? Will I lose my vault? Sorry if this question has been asked before. I did a search on the forum but couldn't find a definite "guide" about this. Thanks in advance.

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1Password Version: 6.8.5 (685004)
Extension Version: 4.6.12.9
OS Version: macOS High Sierra 10.13.2
Sync Type: Not Provided

darrenNZ

@deeboy

If you decide to go for the eero offering you need to contact 1Password as your'e an existing user.

Upon receipt AgileBits can fix any billing issues from their side.

There's no need to lose your data!

https://support.eero.com/hc/en-us/articles/115005464083-What-should-I-do-if-I-have-a-1Password-encrypt-me-and-or-Malwarebytes-account-

Lars

Hi @deeboy - yes, @darrenNZ is quite right -- but I hasten to add, PLEASE do not post such things here, in public. Instead, please write to us at support@agilebits.com and include a link to this thread. You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so we can track down the diagnostics and ensure that this issue is dealt with quickly. :)

Thanks! :)

deeboy

@darrenNZ, thanks for the tip, I will do that

Jacob

:+1: :)