Cannot get passwords to autofill

michaellistiak
michaellistiak
Community Member

Hello, I have watched and followed the YouTube video on how to activate the extension for my iPhone. Unfortunately nothing auto fills for any of the websites I’ve tried. I also tried shutting down my phone and powering it back as a final troubleshooting step and was unsuccessful. Any help is greatly appreciated. Thanks!

Comments

  • darrenNZ
    darrenNZ
    Community Member

    @michaellistiak

    1Password doesn't auto-fill anything, it requires manual user intervention. This is a security feature to prevent rogue sites from acquiring your credentials. It's more like a semi-auto-fill: it requires you to click a button to auto-fill.

    Assuming you've got 1Password installed on your iPhone all you need to do is visit one of your websites (for which you've got your details saved in 1Password), click the share button on the bottom of Safari (to the left of the bookmarks icon), click 1Password and you're sorted.

    For further help see below.

    https://support.1password.com/1password-extension-ios/

  • I hope the information that darrenNZ has provided proves helpful. :) If you have any follow up questions please feel free to write back.

    Ben

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