How to pay
I keep getting this email.
Dear Susan,
Your subscription to 1Password Account Annual Subscription wasn’t renewed due to a problem with your current payment method.
To resubscribe, update your payment method then review your subscription.
Regards,
The App Store team BUT I can't find anywhere to check my payment method or pay
1Password Version: 1Password Version 6.8.6 (686003) Mac App Store
Extension Version: 4.6.12
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I keep getting this email, Dear Susan, Your subscription to 1Password Account Annual Subscription wasn’t renewed due to a problem with your current payment method. To resubscribe, update your payment method then review your subscription. Regards, The App Store team BUT I can't find anywhere to pay.
Comments
-
Hi @swilson439
It sounds like you’re subscribed through Apple. They have a guide available on managing your payment methods here:
Change or remove your Apple ID payment information - Apple Support
If you’d like to review your 1Password subscription through Apple please see this guide for information on how to do that:
View, change, or cancel your subscriptions - Apple Support
I hope that helps!
Ben
0 -
Thank you for the quick response. I figured out I had two Apple IDs and one had an expired Credit Card. Hope I renewed in time. Thanks again, Susan
0 -
You’re very welcome Susan. If we can be of further assistance, please don’t hesitate to contact us.
Ben
0
