Hi I can’t get my iPhone to mirror my iPad passwords. Can you help

dwojet

Just downloaded 1Password yesterday

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Referrer: forum-search:Hi I can’t get my iPhone to mirror my iPad passwords. Can you help

Ben

Hi @dwojet

Have you signed into the same 1Password membership on both devices, or did you start a new trial on each?

Please let us know. :)

Ben

dwojet

Well I started a trial on the iPad first then opened up the iPhone.
However I am going to keep the 1Password app.
It is also a family subscription

Ben

Okay. To have access to the data on your iPhone from your iPad you would need to sign in to the same account that you initially set up on your iPhone on the iPad. You can view your account info in 1Password on the iPhone under Settings > 1Password accounts.

If you have trouble with that please let us know where you are getting hung up.

Thanks!

Ben

dwojet

Well I am in my account but don’t see the 59 stored passwords on my iPad
Can I sign out and sign back in?

Ben

@dwojet,

Do you still have a Primary vault on your iPad? You can check under 1Password > Settings > Vaults. If you do, and that is where your items are stored, you’ll need to move them to an account based vault. I’d also recommend deleting the Primary vault once you have done so:

Move items between vaults

Once complete and you can see the data on both devices to remove your old Primary vault, tap Settings > Vaults > Primary. Then tap Delete Vault.

Ben

dwojet

That did thank you very. Much
Have a great day

Ben

Excellent. Thanks for the update. Glad to hear that resolved the problem. Enjoy the weekend!

Ben