entered Master Password. Got in. Later entered same password from Password Today and can't get in.

mllelynne
mllelynne
Community Member

I entered Master Password, and it opened my account. I worked for a while and then stopped, close the application. Later I came back and entered the same password (I have it written down) and the program wouldn't accept it. I used the drop-down that said Today's Password and the program rejected that too. Now I have just signed up for a paying membership from a stand alone status and I can't get into my account. Can you help me?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 10.12.6
Sync Type: 673.6
Referrer: forum-search:entered Master Password. Got in. Later entered same password from Password Today and can't get in.

Comments

  • Lars
    Lars
    1Password Alumni

    @mllelynne

    I used the drop-down that said Today's Password and the program rejected that too.

    I'm not sure what you mean by that; 1Password has never had such a feature, at any time. Can I ask you for a little more detail regarding your 1Password setup? You said you're using macOS Sierra but listed your Sync Type as "673.6" - can you tell us what version of 1Password for Mac you're running, please, and whether you've been using local (standalone) 1Password data in the past? Thanks.

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