I want to synchronize backup of my personal data to family account
I am not good at English, so there may be some strange things.
I'm sorry.
I have individually contracted 1password up to now.
However, I decided to sign 1password with my family.
So, I canceled 1password that I had an individual contract and joined 1password newly contracted by my family.
I have backed up my personal data properly.
Here is something I do not understand.
I joined the 1password my family made a new contract.
Naturally, there is no data such as the password I used before.
I would like to synchronize the data I used to my personal safe in my family account.
However, the "Sync" button is not displayed on the 1password environment setting screen.
So, I can not add data that I used to be personal with before.
How can I add (synchronize) my previously used data to my personal safe in my family account?
The sentences may be wrong.
If there is a mysterious point please ask a question.
I'm sorry
Thank you.
1Password Version: 6.8.6
Extension Version: not used
OS Version: macOS High Sierra
Sync Type: iCloud
ref: YGA-81648-146
Comments
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Hi @uneco,
It looks like Andrew is taking care of this issue for you via email. That'll be the best way forward I think.
Rick
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