SYN with dropbox doesn't work.

klepal
klepal
Community Member
in Android

I changed my mobile but unfortunally the Sync with dropbox doesn't work. The error message "Cannot locate 1Password datafile inside of Dropbox" is given. I changed nothing and with my old mobile everything worked fine.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Data file not found in Dropbox

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @klepal: Unfortunately without some basic information you left out of your post, it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password, and device versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:

    Find your version

    The more information you can give, the better. For instance, what is the path and filename of the vault in Dropbox you're using on your other devices? The error indicates that Dropbox is saying there are no OPVault or AgileKeychain vaults there. Thanks in advance! :)

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