can you reactivate the fingerprint scan after 3 failed attempts?

MatthewJDunstan

My fingerprint didn't work three times so now I have to input the master password but I never use it so I cant remember it. Can I rest the log in so I can try the fingerprint scan again? (it normally works so I'm not sure why it didn't today?

Thanks

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Referrer: forum-search:can you reactivate the fingerprint scan after 3 failed attempts?

Ben

Hi @MatthewJDunstan,

The only way to re-enable Touch ID would be to enter the correct Master Password. If you cannot remember it, please see this guide:

If you forgot your Master Password or you can’t unlock 1Password

I hope that helps. Should you have any other questions or concerns, please feel free to ask.

Ben