Can personal passwords be recovered by deleted team member?

morgan_tuttle
morgan_tuttle
Community Member
in Business and Teams

I removed a team member from the Team account, but apparently he had personal passwords on his account. Is there any way for him to recover his personal passwords? I don't know if me deleting him from the Team also deleted all his personal saved info.

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Comments

  • rickfillion
    rickfillion
    edited February 2018

    @morgan_tuttle : i'm really sorry that this happened. Your best bet for something like this is to reach out to our email support via support@1password.com. Include information about your team and the user that was deleted and they can see what possibilities are available for you.

    Rick

    ref: UJL-47961-914

  • morgan_tuttle
    morgan_tuttle
    Community Member

    Thanks, Rick! I'll send an email to support.

  • Lars
    Lars
    1Password Alumni

    @morgan_tuttle Thanks! You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so we can track down the email and ensure that this issue is dealt with quickly. :)

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