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I just got a new phone and can't figure out how to get the 1Password app working on it.

annieruppert
annieruppert
Community Member

When I'm asked to enter my account details I get stuck because I don't have a Secret Key. I bought 1Password from the Mac App Store, so have a licence but no Secret Key and no account on the web. N.B. the email address I used to sign up to 1Password is a different one from the one I used to join this forum.
Please advise how I can get the app setup on my new phone.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • annieruppert
    annieruppert
    Community Member

    When I'm asked to enter my account details I get stuck because I don't have a Secret Key. I bought 1Password from the Mac App Store, so have a licence but no Secret Key and no account on the web.


    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided

  • annieruppert
    annieruppert
    Community Member

    OK - I looked more into the forum and discovered that I could login using Dropbox which has worked. So all good now.

  • Thanks for the update @annieruppert. Glad to hear you were able to get this sorted. If we can be of further assistance, please don’t hesitate to contact us.

    Ben

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