can't authenticate because passphrase too long
I'm not able to authenticate because my passphrase is too long for the input field. How do I file a bug report for this problem? My passphrase is 33 characters long.
1Password Version: 6
Extension Version: 4.7.0.90
OS Version: 10.12.6
Sync Type: Not Provided
Referrer: forum-search:can't authenticate because passphrase too long
Comments
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@cloaked1: Can you clarify? If you mean that you have a 33 character password saved in 1Password and 1Password is filling it for you when you tell it to, that isn't a bug. Did the website perhaps allow that password on the signup (or password change) page, but does not on the login page? I've encountered issues like that a few times. Let me know! :)
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No. I am unable to authenticate using the 1password tool as it will not allow me to input all of the characters of my passphrase. So, I'm unable to use the 1password tool.
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@cloaked1: I'm sorry for the confusion, but thats simply not the case. While the window (and your screen) will not grow beyond a certain point to display more characters in a single field, you're free to enter the entire Master Password and press Return to unlock. Cheers! :)
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@cloaked1: Thanks for telling me! It occurred to me that might be the case and seemed most likely, but I wanted to make sure we were on the same page there at least.
Another likely possibility is that you simply setup a different Master Password there in the past. The 1Password app unlocks using the Master Password of the first vault/account you've setup in it. So if you have a Primary (local) vault in 1Password for Mac that you have been using and then you also signed up for a 1Password.com account, unless you remove the Primary vault you will need to unlock with its Master Password, not the one for the account. Does that help?
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