iMac has 1password has lock says read only

williem384

I have 1password pro on my iPhone I bought this thru the apple app on my phone I have 1password on my iMac I can on read only on my iMac what CAN I DO TO ALLOw 1PASSWORD to work on my iMac the say way it does on my iPhone.

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Referrer: forum-search:I have 1password pro on my iPhone I bought this thru the apple app on my phone i have 1password on my iMac I can on read only on my iMac what CAN I DO TO ALLO 1PASSWORD to work on my iMac the say way it does on my iPhone

Ben

Hi @williem384

The best experience with 1Password comes from having 1Password.com membership, which gives you access to the latest versions of all of our 1Password apps. You can read about how to migrate to this type of setup here:

Move your existing 1Password data to a 1Password account

The Pro features for 1Password for iOS do not include 1Password for Mac.

I hope that helps!

Ben

williem384

So even though I paid once for the 1Password app from the Apple store now you’re saying that I would have to purchase this again from 1Password they want $65 for this so I feel like I’m paying for this product twice

Ben

Yes, 1Password.com is a separate subscription membership service from any prior app purchases, however if you’d like to discuss migrating to an account from standalone licenses with our sales team they’d be happy to hear from you. You can reach them at sales@1password.com. If you do email in you should get an automated email back from BitBot with a support ID. Please post that ID here so that we can expedite your request.

Thanks!

Ben