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Installation issue

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etisdude
etisdude
Community Member
in Memberships

When attempting to install 1Password on my computer, it hangs after entering the confirmation code sent to my email account. I unblocked my firewall but it still hangs. Ideas?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited March 2018
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    @etisdude: Thanks for reaching out. I’m sorry for the confusion! Do you mean you're still in the process of signing up for a 1Password.com account? There is no "confirmation code" associated with installing the app(s). In that case, what do you mean by "hangs"? Which browser version are you using? Could you please clarify what you're seeing? If it's simpler, take a screenshot of this. To include it in your reply, simply click the document button in the top of the comment field, and select the file you wish to share:


     
    Just be sure not to post anything sensitive, as this is a public forum. Thanks in advance!

    ref: TYM-47499-371

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