A user with status of incomplete has appeared in "People" tab this week

dude1234
dude1234
Community Member
in Families

Hi, a user account with status as incomplete in the "People" tab has appeared this week. The person was previously invited to the 1PF account, but decided against doing so. Selecting the box next to the name and going to Actions doesn't provide a way to remove this user. There is nothing appearing in the invitations tab.

Is there something else to be done to remove this incomplete user?

Thank you

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Referrer: forum-search:user incomplete

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @dude1234: Thanks for reaching out. Previously these were not displayed, as it means the user followed the invitation link to setup the account but never actually set it up. We're hoping to address this in an update. Sorry for any confusion that's caused.

    ref: b5-4123

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