Not saving the Login Informations for tvnow.de

vealpool

Hello,

when 1P X ask's me if it should save my Login credentials i say yes.
It creates an entrie for the Site but with no Username or Password.

Its empty. Only the Name and Website is there.

https://www.tvnow.de/ on the top in the right corner (Einloggen)
https://www.tvnow.de/?login

Chrome 65.0.3325.181
1P X 1.6.0

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

beyer

Hello again, @blaxxz! 👋

I just tried saving a new Login Item using the same version of Chrome and 1Password X, but I couldn't seem to recreate the issue as you describe. I made a quick video, could you take a look and let me know if I'm doing something differently from you?

Thanks,
&drew

vealpool

Where is the Video?

beyer

@blaxxz: Whoops – sorry about that! Here it is: https://goo.gl/76UXux

&drew

vealpool

It's not the same as i do.

I tried it out.

You created a new Account. You let 1P X create a password and then 1P X asked you to save this Login. This works for me as well.

But i had an Account before. So i entered my credentials and let 1P X save them.
In this Case 1P X dont save the Login informations.

Also in your case 1P X saves 2 URL Websites in the Entry for this Login.
When you do it in my way, it saves only one URL.

Try it out ;)

beyer

Ahh, I see! I figured since I was getting a different result I must be doing something different. Unforently it looks like this website is down right now, but I'll take a look and get it added to our issue tracker once I see it come back up.

&drew

vealpool

the page can be reached again

We had little Internet problems yesterday here in Germany.

beyer

So it is! I was able to recreate the problem you're seeing and have filed it to our issue tracker. We'll get this fixed as soon as possible and included in a future release of 1Password X.

Thanks again for your help! 😁

&drew

vealpool

Thanks for that :)

beyer

You're very welcome! 👍

&drew

vealpool

So i updated to 1Password X from 1.6.0 to 1.7.0.

The Problem is still there.
Isn't this easy to fix?

dalton

Thanks for checking in on this issue, @blaxxz. We still need to take a closer look at why not all of the correct details are being saved here so it's difficult to say whether this will be a "quick fix" or not. Since we include the relevant issue numbers in the changelog when a new version is released, you'll be able to track when the issue is resolved. Keep an eye out for fixes referring to {fill-165}.

vealpool

Alright. Thank you ;)

AGAlumB

Likewise, thanks for your patience and feedback on this!

vealpool

Version 1.8 saves now the Login for tvnow - thanks :)
It saves tow Sign-in-Pages. Is this normal?

AGAlumB

Version 1.8 saves now the Login for tvnow - thanks :)

@blaxxz: That's great! Thanks for letting us know! :chuffed:

It saves tow Sign-in-Pages. Is this normal?

What do you mean?

vealpool

This here

dalton

@blaxxz: That's expected. TVNow uses an iframe for their sign-in form that points to https://my.tvnow.de/login. In order for 1Password X to fill that form, it needs to have both the website URL (https://www.tvnow.de/?login) and the URL that the iframe points to.

vealpool

Thanks for the explanation ;)

AGAlumB

Glad Dalton was able to shed some light on things. iframes can be pretty confusing since they're completely invisible unless you go digging. :)