I am out of my depth. Cannot access any information after I open my 1Password.

janicetade
janicetade
Community Member
in Mac

I can use my password to open then can't find my logins

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I cannot access my passwords

Comments

  • janicetade
    janicetade
    Community Member

    I have no idea what version I have. I know very little about computers or how to update etc

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @janicetade! Sorry for the delay in our reply -- we're a bit swamped here with the recent release of 1Password 7 for Mac and 1Password 7 for Windows betas!

    If you'll be so kind as to write in to support+forum@agilebits.com and give us as detailed a description of the issue(s) you're having as possible, we'll get you squared away as quickly as possible. Thanks. You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here in a reply to this thread, so we can track down the email and ensure that this issue is dealt with quickly. :)

    Once we have this, we'll be able to better assist you. Thanks very much!

This discussion has been closed.