To protect your privacy: email us with billing or account questions instead of posting here.

problem with double email

ManuelF
ManuelF
Community Member
edited April 2018 in Memberships

how can I delete an old account with associated an email I would like to use for a new account. I no longer have access to the old account

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:old account email

Comments

  • Lars
    Lars
    1Password Alumni
    edited April 2018

    Welcome to the forum, @ManuelF! If you have a 1password.com account for which you've forgotten the Master Password or lost the Secret Key and are therefore unable to access it, and you've tried our steps for recovering/remembering your Master Password or finding your Secret Key so you're sure you need to begin again, please write in to support+forum@agilebits.com and let the email support team know your situation. They'll be able to help you be able to use your email address to sign up for a new account.

    ref: SLG-63942-524

This discussion has been closed.