My 1Password vault is empty. I can sign in to UI but there is nothing in my vault.

bille7568
bille7568
Community Member
in iOS

I am away from home and trying to access 1PASSWORD PRO version. Saw “syncing”animation when 1PW opened, then an empty vault. What’s up? Happened on iPad then on iPhone.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:My 1Password vault is empty. I can sign in to UI but there is nothing in my vault.

Comments

  • Ben
    Ben

    Hi @bille7568

    Are you using a 1Password subscription membership? If so had you migrated your data into a 1Password.com based vault before attempting to login? When not using a membership AgileBits does not store your data. It is by default stored only on the device you’ve entered it on.

    Ben

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