Master Password for Deleting Primary vault
I cannot delete primary vault which was synced with iCloud, because the required master password seems to be wrong. I have moved all data to 1password.com
Sorted it out: It needed first the password for opening 1password on the mac and then it asked for the new master password for my 1password.com
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:moved to 1password.com delete old primary vault cannot find master passwo
Comments
-
Ah, glad you were able to get it sorted. :)
In case it helps anyone else in the future, it is also possible to delete the data in iCloud if it's an old vault which you want to replace with your current data (to which you presumably know the Master Password):
Mac: Open and unlock 1Password, then choose 1Password > Preferences. Click Sync, select your Primary vault, and set “Sync Primary vault with” to None.
iOS: Open and unlock 1Password, then tap Settings > Sync > Sync Service > Disable Sync.
Cheers! :)
0 -
I am having the same problem, but I don't understand the answer. I am trying to delete my primary vault on OS. My mac only has the Personal subscription vault. I moved everything out of my primary vault but it won't let me delete it with my master password.
0 -
If they are different passwords, I don't know the old one. Is there anything I can do?
0 -
@klabenz You only need the Master Password for your 1Password account. That's what 1Password for Mac should be asking for. Do you happen to have the Emergency Kit for your account? If you signed up in a browser, you would have been asked to save it and write your Master Password in the space provided. I'd suggest looking in your downloads folder or somewhere you may have stored it safely on your computer.
0 -
My master password doesn’t work for deleting the vault. The vault is only on OS.
0 -
@klabenz - you will need to provide the Master Password you were most-recently using when you were in standalone-only mode (with your Primary vault). That's what's needed to delete your Primary vault, not the Master Password you used when you signed up for your 1password.com membership. The two might be the same, but they don't have to be. Do you remember what your previous Master Password was?
0 -
No, I don't have my previous master password. :(
0 -
@klabenz - Suspected that might be the case. However, don't worry: we've still got you covered. All you'll need to do is start over on your Mac. Make sure you've got your new (1password.com account) Master Password, as well as your Secret Key, then follow those instructions and start over. Once you re-launch 1Password, sign in with your account, and you should be all set! :)
0 -
Thanks!
0 -
Will do - thank you!
0
