1password.com Watchtower report error

UvPCP
UvPCP
Community Member
in Families

Hi
I moved to 1Password families a couple of weeks ago. I am using several vaults.
When I generate Watchtower reports on my vaults (online version) they all work fine except for one, where the report fails to generate.
Unfortunately this is also my main vault.

Below are the error messages I have been getting.


Anything I can look for in my vault that might trigger this error?

1Password Version: Online version
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • rickfillion
    rickfillion

    Hi @UvPCP:

    We're working on a fix for that. So far we've found that some items with older Conflicts sections created by 1Password for Mac or 1Password for iOS could cause this. You can use the desktop app to look through items for ones with a Conflict section and clear those out.

    Alternatively you can wait a couple days and we should have a fix deployed to our servers.

    Sorry about that.

    Rick

  • UvPCP
    UvPCP
    Community Member

    Thanks Rick
    Glad the fix is the works already. Will have a look at my conflict sections as well in the meantime. :)

  • AGAlumB
    AGAlumB
    1Password Alumni

    Sounds good. And we're here if you need anything else. :)

  • UvPCP
    UvPCP
    Community Member

    Deleted a few Conflicts sections I had in a couple of passwords and all good now: No more Watchtower error.
    Thanks :)

  • Ben
    Ben

    That’s great to hear. Thanks for the update. :+1:

    Ben

This discussion has been closed.