2FA backup codes?

ElVen
ElVen
Community Member
in iOS

Hi,

I turned on 2FA on my account and tried to login in Chrome incognito window. I noticed that there is no "lost code/phone" option so that means there are no one-time / backup passwords. If your phone is lost, you can not access your account. Can this be added? The possibility of generation one time codes?

Thanks
br
Ondrej

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS11.3
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @ElVen

    I’m not aware of any plans to implement backup codes, but this guide may be of help:

    https://support.1password.com/two-factor-authentication/#get-help

    Thanks!

    Ben

  • ElVen
    ElVen
    Community Member

    Hi Ben,

    thanks for answer. Lets say you have two devices. Mobile and laptop + 2FA turned on. You go on vacation and someone steals your both devices. How to recover the account then? Is there some account recovery process within 1Password support?

    thanks
    br
    Ondrej

  • Ben
    Ben

    You can reach out to us at support@1password.com and we’ll assist.

    Ben

This discussion has been closed.