I can't find the login fields on 1Password for Android.

joaov777
joaov777
Community Member
in Android

I have a Samsung Galaxy Note 5 as my primary phone. On such phone, 1Password works fine. However, as I tried to use 1Password on my Galaxy S3, it just doesn't show the option for login. It simply shows options for Dropbox, Wlan servers and Local storage. I wonder what is the problem since I can't find proper fields to insert my main master key and secret code to log in and retrieve all the data.

Side note: I have Android 4.4.4 installed on the Galaxy S3 device.

Here is what I mean:

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @joaov777: Thanks for reaching out. I’m sorry for the confusion! Unfortunately it isn't possible to use 1Password.com accounts in the app on versions of Android older than 5, as they do not support the required encryption technologies. You'll need to either update that device to a newer version of Android, or use another that is more up to date.

  • joaov777
    joaov777
    Community Member

    Alright, @brenty

    Thanks for updating me on that detail.

  • AGAlumB
    AGAlumB
    1Password Alumni

    You're welcome. I'm sorry for the bad news though. On the plus side, there are a lot of other benefits to updating, both in 1Password and Android in general, so they're waiting for you whenever that becomes possible for you.

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