trying to use app on my work iphone and cant find secret code. Not sure I ever had one.

Options
marcusvichert
marcusvichert
Community Member

have been using 1password multiple times a day on my laptop, ipad and personal iphone. Just tried to open it on my work iphone and it keeps asking for my secret code, which I don't think I have (or ever had).


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:trying to use app on my work iphone and cant find secret code. Not sure I ever had one.

Comments

  • Ben
    Options

    Hi @marcusvichert

    Do you have a 1Password membership (subscription)? If you do, then you do have a Secret Key, which you will need in order to sign in to your account. If you do not, then instead of selecting the option to sign in to a 1Password account please scroll down and select the sync option that you’re using between your other devices.

    If you do have a membership, please see this guide on locating your Secret Key:

    Find your Secret Key or Setup Code

    I hope that helps!

    Ben

  • marcusvichert
    marcusvichert
    Community Member
    Options

    That worked, Ben.

    Thanks.

  • Ben
    Options

    You’re welcome. :)

    Ben

This discussion has been closed.