As a member of family plan,How can I create a new vault
When I tried the personal plan for 30 days free,there is a "add new vault" on the home page on my 1passowrd.com, but when I joined a family plan, the button was disappeared, so , how can I create more than one vault like the personal pan.
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Hi @Howard_bang
In the upper left hand corner of the 1Password.com web interface, next to the 1Password icon, there is a “+ new vault” button:
I hope that helps!
Ben
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@Ben I have joined in a family plan, this is the home page of my premium account.
and this is my personal plan account, why there is the difference.
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@Howard_bang: do you have access to the 1Password Families Shared vault? If not, then this would imply that the family organizer still needs to confirm your account. Without being confirmed you won't have access to create a new vault.
If you do have access to the Shared vault, then the only thing I can think of is that older 1Password Families accounts limited the ability to create new vaults to only be done by family organizers. Do you know when the 1Password Families account was originally created?
Rick
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@rickfillion thanks, my problem has been settled.
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That's great to hear. Let us know if you have any more questions.
Rick
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