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Hi there I have Forgotten My Master Password Can you Help?

ahmed2215
ahmed2215
Community Member
in Memberships

I Have Forgotten My Master Password Can You Help?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @ahmed2215

    I’m sorry to hear about that. We have a guide which should be helpful available here:

    If you forgot your Master Password or you can't unlock 1Password

    I hope that helps! Please let us know how it turns out.

    Ben

  • ahmed2215
    ahmed2215
    Community Member

    can you send me secret Keys to my Email Account To Recover 1Password Account?

  • Ben
    Ben

    We cannot. AgileBits never knows your Secret Key, and as such we cannot send it to you. If you do not have your Master Password or Secret Key and account recovery is not an option (i.e. you do not have another organizer / administrator on your membership) the best we can do is assist you in deleting your account so that you can start over. For help with that please email us at sales@1password.com with a link to this thread (https://discussions.agilebits.com/discussion/89966/) from the email address registered on your 1Password account.

    Ben

This discussion has been closed.