Cannot install 1Password on new iphone without secret key. Online directions unclear.

krustacean
krustacean
Community Member

I purchased standalone 1password, so I don't have a secret key.

My iphone broke and I am trying to install 1password on my new iphone. The directions shown on the agilebits website for using a license are unclear.

Please help!


1Password Version: 1Password 6 Version 6.8.8 (688002) AgileBits Store
Extension Version: Not Provided
OS Version: OS11
Sync Type: Not Provided
Referrer: forum-search:cannot load 1password on new iphone without secret key

Comments

  • Hi @krustacean,

    Thanks for taking the time to write in. I’m sorry this isn’t more clear. To use 1Password without a subscription membership scroll down on the welcome screen instead of selecting the option to sign into a 1Password account (accounts are a subscription thing). From there select the appropriate option to sync your data with your other devices.

    I hope that helps!

    Ben

  • krustacean
    krustacean
    Community Member

    Hi Ben,

    I usually sync over wifi. The iphone shows my macbook and says to enter the secret code on my macbook, but no secret appears on the screen.

  • Ben
    Ben
    edited May 2018

    @krustacean

    In that case please see this troubleshooting guide:

    If you're having trouble using the WLAN server

    Ben

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