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I have purchased an account AND have been debited. I cannot log in.

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queenchar
queenchar
Community Member
in Memberships

I have purchased an account AND have been debited. I can NOT log in. Have tried to use the master key but system says it has already been used. Ik can no longer remember de email address or the password that

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  • queenchar
    queenchar
    Community Member
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    And I have been trying for 3 days now

  • Ben
    Ben
    Options

    Hi @queenchar

    I’m sorry for the trouble. Unfortunately we’re not able to help with issues of this sort here, as this is a public forum. I’ve removed your post with your email addresses for your privacy. Please send us an email to sales@1password.com from the email address you used to create your account (this must match) and we’ll be happy to help. Please note that we can only correspond with the email address that is associated with the account.

    Thanks!

    Ben

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