How to choose family member to use on each device

lucagfc
lucagfc
Community Member
in Families

Hi

I've just created a family membership and I've added two user. When I try to configure the app on different device seems that the first user is selected and I don't know where I can choose the other family member as user for that account. Can you help me? thanks

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @lucagfc,

    I’m sorry to hear about the trouble. Are both of these devices using the same Apple ID?

    Ben

  • lucagfc
    lucagfc
    Community Member

    Hi. No but the Apple ID is not relevant. I've created the account on the AgileBits website and not with my Apple ID. I've correctly created the two user in this account but every time I try to setup my devices the first user is selected and there is no way to use the other one. Thanks

  • lucagfc
    lucagfc
    Community Member

    Its my fault. I solved the issue. Thanks for the support

  • Ben
    Ben
    edited May 2018

    Thanks for the update. I asked about the Apple ID because if iCloud Keychain is enabled 1Password will sync your account credentials (sans Master Password) using it. So if you have multiple devices signed into the same Apple ID they’ll all pick up that 1Password account.

    Ben

    ref: IHZ-82436-894

This discussion has been closed.