Bug report: Mac app becomes unusable if you hide the "Get a subscription" window

Community Member

After updating to 1Password 7 on the Mac, if you get into a situation in which the window "Welcome to 1Password 7" with all the info about getting a subscription is open (for example, by clicking the "Read Only" button in any item details entry when you have not registered or subscribed), there are a couple of issues, one cosmetic and one major.

The cosmetic one: this window's title (even though there's no title bar, it has a name) is simply "Window". It shows up by that name in the Window menu:

Worse, though, is that if you minimize that widow to the Dock by clicking the yellow minimize button in the title bar of the window, it instead disappears entirely. You can't bring it back from the Dock, and because it's modal and still the front window despite having vanished, you can no longer interact with 1Password without a force-quit.

1Password Version: 7.0.1
Extension Version: Not Provided
OS Version: macOS 10.13.5 beta
Sync Type: Dropbox & iCloud


  • littlebobbytables
    1Password Alumni

    Hi @a2sheppy,

    We do have a number of aspects to refine with the first launch and I can say the developers are working to make it more usable and with fewer gotchas. The hope is we'll see a number of improvements here in 7.0.2 or whatever it ends up being titled.

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