Sync from Mac OS to iOS duplicates all records on both devices thereby doubling the records

Jackes
Jackes
Community Member

When I try to sync my Mac and and my iPhone, using WLAN sync, 1Password 6 duplicates, (doubles), all records on my Mac leaving me to manually remove around 250 records. What am I doing wrong?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Hey @Jackes! I’d be happy to help. To get a better idea of what the issue is, please create a Diagnostics Report from your Mac and iPhone:

    How to send a diagnostics report from your Mac
    How to send a diagnostics report from your iPhone

    Attach the Diagnostics Reports to an email, and send it to support+forum@agilebits.com.

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum username so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    You should receive an automated reply from our BitBot assistant with a confirmation number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

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