I have encountered several sites which fail to authorize credit cards

jaked.902
jaked.902
Community Member
in 1Password in the Browser

I have encountered several sites which fail to authorize credit cards if I use 1P to fill the fields. After an attempt to use 1P, I need to refresh the payment portal page and enter all the fields manually in order for the transaction to succeed. Virginmobile.ca is an example where this phenomenon is repeatable. I have tried using multiple browsers across several Apple computers. I haven't tested using Win, Linux or Chrome OS.

1Password Version: 6.8.8, 7.0.6
Extension Version: x (1.7.3), 4.7.1.90, 4.7.1
OS Version: OS X 10.13.4, 10.12.4, iOS 11.3.1
Sync Type: Dropbox
Referrer: forum-search:credit card entry fails invalid

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @jaked.902,

    Are any of the sites where you are experiencing this issue sites where we might be able to create a test account? Sites that fall under telecoms, utilities or financial institutes are very problematic for testing as you have to be an existing customer for any issue that isn't about a field not filling on the sign-in page. Being based in the UK I don't believe I will be able to reach the payment page on https://www.virginmobile.ca unless it is part of registration and I can possibly fluff some of the details.

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