Upgraded from 1Password 5 and joined as a member. Now I cannot access my data.

lindamarshall
lindamarshall
Community Member

I have been using 1Password 5 for many years. I've never been able to sync my data betweeen my iphone and computer. Which has always been frustrating. Tonight I upgraded to 1Password 6 and joined as amember so I could access the same info on both devices. But now I cannot access my existing data.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Upgraded from 1Password 5 and joined as a member. Now I cannot access my data.

Comments

  • Hey @lindamarshall! Updating from 1Password 5 to 6 uses the same data, so it should have started using what you had before automatically. Are you sure you didn't upgrade to 1Password 7? That's a paid upgrade and a separate app from 1Password 4 through 6, which are all the same app and license.

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