iTunes to Family subscription change - Urgent?

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dominichoar
dominichoar
Community Member
in Families

Hi, I am on the individual subscription through iTunes. It is so good that I would like to upgrade to a Family subscription. I understand from other threads that the process is to cancel the iTunes subscription and let you know by email and on the discussion board. I have just cancelled my iTunes subscription and sent you the email. I did not get a support ticket request - so I am not sure how you are supposed to action it but please do! My account expires 20 June. I will send you an email separately.

1Password Version: 7.0
Extension Version: Not Provided
OS Version: High Sierra 10.13.4
Sync Type: Not sure

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  • Ben
    Ben
    edited May 2018
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    Hi @dominichoar

    I’ve let the appropriate team know of your request. :) They should be in touch soon — likely within the next 24 hours. We’ll definitely get it sorted out for you well before June 20th.

    Thanks.

    Ben

    ref: SAU-77289-446

  • dominichoar
    dominichoar
    Community Member
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    Wonderful, thank you. Terrific product by the way.

  • Ben
    Ben
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    Thanks for saying so. :)

    Ben

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