1P7 will not open a website page

rsears
rsears
Community Member
in Mac

I clicked on the website page within 1P7. It switches to Safari but it does not populate the address bar so it can’t open the actual page. Thanks for your help.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Jacob
    Jacob

    Hey @rsears! Let's make sure the 1Password extension is installed and working properly in Safari:

    If the 1Password extension isn’t working in your browser

    If that doesn't help, what version of macOS are you using?

  • rsears
    rsears
    Community Member

    Thanks for your advice. Restarting the Mac did it. I should have done that from the beginning, but I didn’t think they were connected. I should have known better. EVERY problem troubleshoot should start with a restart!

  • Lars
    Lars
    1Password Alumni

    @rsears - on behalf of Jacob, you're quite welcome! Not EVERY problem should begin with a restart...but you'd be amazed at how often that either helps things along or fixes the problem completely. Glad you got it sorted! :)

This discussion has been closed.