TouchID login feature missing

Defthand
Defthand
Community Member
in iOS

I use a non-subscription version of the app (1Password Pro ver. 7). The option to use TouchID to open the app is missing from the Settings>Security menu. Is this a deliberate change, or is it a bug?

1Password Version: 7.0.6
Extension Version: Not Provided
OS Version: iOS 11.4
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Defthand: That's happening because iOS is not telling 1Password that your device supports Touch ID, so, a bug in iOS. It doesn't come up often, but others have found that disabling Touch ID completely, restarting, and then setting it up again helps. Give that a try. :)

  • Defthand
    Defthand
    Community Member

    Aha! You're correct. That fixed it.

  • Ben
    Ben

    Thanks for the update @Defthand. Hopefully an iOS update will eventually prevent this from happening.

    Ben

This discussion has been closed.