7.0.2 Mac won't show my 2d Vault details

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pbGuy
pbGuy
Community Member
edited May 2018 in Mac

Just noticed (post auto-update of of 7.0.1 Mac to 7.0.2 Mac) I can't get to data in my 2d Vault (via 1PW& Mac). When I attempt switching to this 2d Vault, all the details are same as my principal Vault. So, it's not actually switching.

When I look at my either of my 2 Vaults through iOS or Password.com, 1PW7 switches normally to the selected Vault.


1Password Version: 7.0.2
Extension Version: 4.7.1
OS Version: 10.13.4
Sync Type: 1PW7

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  • Corey_C
    Corey_C
    Community Member
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    HI there @pbGuy

    So, if I understand correctly, you have two vaults and, if you try to switch from one to the other in 1Password 7 on your Mac, it doesn't actually switch. Is that correct?

  • pbGuy
    pbGuy
    Community Member
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    Yes. It appears 1PW7 Mac has merged the 2 Vaults. ...I just again checked the Vaults at 1Password.com and both Vaults retain their respective integrity.

  • Corey_C
    Corey_C
    Community Member
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    @pbGuy That does not seem right. If you open 1Password 7 on your Mac and, in the top menu bar, click Vault>Switch to Vault and then select the various vaults, does that work in switching the contents?

  • pbGuy
    pbGuy
    Community Member
    edited May 2018
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    Well... Restarting my MacBook Pro seems to resolve it, meaning the 2 Vaults look normal.

    But after switching between the 2 Vaults a couple of times, the issue starts again. ...Not sure why. But, again a MBP restart resolved it. [I've now repeated the issue / short-term fix several times. So, it's not a one-time incident, at least on my setup. I did not have this issue with 7.0.1.] ...Curious. :p

  • boyajan
    boyajan
    Community Member
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    I have the same issue. 2 vaults exists on dropbox. When I switch from primary to secondary.. it acts like it has switched.. but it stays on the primary. If I quit and re-open, it will switch to the secondary vault. 1password 7.02

  • Toast442
    Toast442
    Community Member
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    I have this exact same problem. 7.0.2, works for a while, then I can no longer switch vaults. Selecting a new vault, then quitting the main app, then starting again will show the newly-selected vault, but then I have to repeat the procedure to select a new one. A reboot fixes the problem for a bit, but then it starts happening again.

  • Corey_C
    Corey_C
    Community Member
    edited June 2018
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    A bunch of people have reported this same behaviour to us. We have passed it on to our development team as a bug. Thank you to everyone for writing in.

    ref: apple-1496

  • pbGuy
    pbGuy
    Community Member
    edited June 2018
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    FYI, although AgileBits may be aware internally, 7.0.3 did not fix this issue (at least, for me).

    Where is the Version Notes page? Thanks.

  • Stephen_C
    Stephen_C
    Community Member
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    You can see the release notes for each version on this page.

    Stephen

  • pbGuy
    pbGuy
    Community Member
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    Thank you. I couldn't previously find that page. I've now bookmarked it.

  • JamesHenderson
    JamesHenderson
    Community Member
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    I had this issue with 7.03. 7.01 seems to be OK.

  • pbGuy
    pbGuy
    Community Member
    edited June 2018
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    7.0.4 (just auto-installed) & appears (only switched about 5-6 times; but this cursory test resulted in proper switching) to correct the Vault switching issue. Cheers! :) ...Nice work AgileBits.

    7.0.4 Release Notes: https://app-updates.agilebits.com/product_history/OPM7

    Now, I look forward to seeing 1PW7 Markdown formatting work on iOS & PW7.com

  • Corey_C
    Corey_C
    Community Member
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    @pbGuy Yep! 7.0.4 should have fixed the issue. Let us know if that isn't the case. :)

This discussion has been closed.