Why can not I can not change my family plan?

filijs

I went from my normal account to a family member in which they gave me a free month, my idea was to pay the 7 dollars a month, but 1password puts me in the annual plan and does not show me the monthly plan, that is, I can not see it in the interface, even though in a guide it says that I can see it there.

I need to be able to solve it now, so that my plan does not cancel me.

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Ben

Hi @filijs

You'd need to cancel your current subscription before you can select a different one. :)

Manage your 1Password subscription - 1Password Support

Ben

filijs

Thanks @ben

That would not make other users lose their information or cease to be a family?

Corey_C

@filijs Nope, it shouldn't. As long as you don't delete the account, nothing should happen to your data.

thightower

@filijs

Works fine, as the staff have stated. As mentioned don't remove the accounts. I have made the change both ways from Yearly > Monthly, Then Monthly > Yearly.

Never a problem.

Ben

:+1:

Ben