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Have 1Password Account on iOS Devices But Confused About Mac

pappjo
pappjo
Community Member

I’ve purchased an account and installed on all our iOS devices however I see that our macs are using version 6.8.8 from the Mac App Store. But I see that there is 1Password 7 available. I am signed in to my new account on my Mac. Should I separately install version 7? A little confused here.

Comments

  • Corey_C
    Corey_C
    Community Member

    Hi there @pappjo

    With a 1Password membership you are entitled to all versions of 1Password, including 1Password 7. Simply upgrade to 1Password 7 either in the Mac App Store or from our website at https://1password.com/downloads/, log in to your account if prompted and all should work as it has been.

  • pappjo
    pappjo
    Community Member

    On the Mac Ap Store I see "Get" next to version 7. Is that what I should use? Will that just install over my current version or do I need to delete it?

  • Corey_C
    Corey_C
    Community Member

    @pappjo Yep! That's the one you want. It should install over the current version. But if it doesn't, you can simply move the old one to the trash afterwards.

  • pappjo
    pappjo
    Community Member

    Alright, downloaded and installed. I did have to delete the previous version. I just used the "x" on the icon in Launchpad. Is there anything else I need to do? The new version has all the correct information with the latest data so everything seems good there.

    The Safari extension is 4.7.1. Can I leave that alone or do I need to replace it as well?

  • Ben
    Ben
    edited June 2018

    4.7.1 is the correct Safari extension so it should work just fine. Please let us know if not or if you have any further trouble. Thanks!

    Ben

  • pappjo
    pappjo
    Community Member

    Thanks Ben. Appreciate the help!

  • Corey_C
    Corey_C
    Community Member

    On behalf of Ben, you are very welcome. :)

  • pappjo
    pappjo
    Community Member

    You too!! I needed everyone’s help today :)

  • Corey_C
    Corey_C
    Community Member

    That's why we are here, @pappjo, to help people when they run into some struggles. :)

This discussion has been closed.