Safari Extension doesn't work/authorise
Having gone back 1P 6 because of autosubmit issue with 7 (see link to thread https://discussions.agilebits.com/discussion/91221/multiple-issues-with-1p7-auto-submit-and-now-safari-extension#latest)
Now the extension in Safari doesn't;work/activate and "https://agilebits.com/browsers/auth.html" shows "Safari Can't Open Page". Chrome works with 1P6 but as per above thread nothing works with 1P7 Auto-Submit.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Hi @camerdoon,
The best hope at resolving this promptly will be with a diagnostic report. Here is what I would like you to do for me please.
- Confirm there is a single copy of the 1Password application bundle and that it resides in
/Applications/ - Open Safari and enter Safari's preferences.
- Switch to the Extensions tab.
- Search the list of installed extensions. If you discover an entry for 1Password Safari Extension please uninstall it.
- Restart your Mac.
- Launch 1Password and unlock.
- Launch Safari.
- Install a fresh copy of the extension from 1Password Safari Extension from Apple's Safari Extension Gallery.
Assuming the issue is still present create a diagnostic report and send it in. This link will guide you through the steps and has sections for the various supported versions of 1Password.
How to send a 1Password diagnostics report
Please do not post your Diagnostics Report in the forums
The email address you will want to use is support+extension@1password.com.
Once you've sent the report you should received an automated response from us with a ticket ID. If you can post the ticket ID here it will help us locate the email and we'll take it from there.
[This discussion is now closed, continues in Multiple issues with 1P7 - Auto submit and now Safari extension]
0 - Confirm there is a single copy of the 1Password application bundle and that it resides in
