1Password 7, Extension Safari Browser does not work

MarcBuechler
MarcBuechler
Community Member
in Mac

Hey,

I'm using MacBook Pro (13-inch, 2017) with Touchbar. Since I installed 1Password 7, the Safari extension does not work anymore. In Safari the 1Password symbol is visible next to the URL-field, but pressing the button shows no reaction. If I'm starting 1Password over the menu bar, it says "Install the 1Password Extension to fill passwords...."
I already tried to uninstall an install the extension, without success.

Any Ideas where the problem could be?

Thanks

Marc

1Password Version: 7.0.3
Extension Version: 4.7.1
OS Version: macOS High Sierra 10.13.5
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni

    @MarcBuechler - Can you tell us where you have 1Password 7 installed? If it's not in your Applications folder, things aren't going to work. In previous versions of 1Password, you could install into other directories such as ~/Applications, but because we're now an officially sandboxed app as of version 7, that's no longer the case.

  • MarcBuechler
    MarcBuechler
    Community Member

    Hi Lars,
    thanks for your Answer. I reinstalled the whole Application. Now the plugin is working.

  • Lars
    Lars
    1Password Alumni

    @MarcBuechler - great! I'm glad to hear a re-install got things back on the right path for you. :)

This discussion has been closed.