really need help

brian_elliott

I'm using the same password I've always used, but it's not working...help!

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1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:master password no longer working

Ben

Hi @brian_elliott

Could you please provide a little context here? What product / platform are you using? Where are you entering your Master Password? What error message are you getting?

If you’re trying to unlock 1Password, and are unable to, this guide has the best information available:

If you forgot your Master Password or you can't unlock 1Password

Ben

brian_elliott

Got it solved, thanks

Corey_C

Good to hear you got it all figured out, @brian_elliott. :)

ref: YYW-86587-883