How to renew for single package? Currently have family package
Last June I purchased the family package. I am the only user. I am up for renewal and I-Tunes will not give me the option to renew for just the single package. How can I renew or change to just the single package?
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Referrer: forum-search:How to renew for single package? Currently have family package
Comments
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@ccswaps: Do you mean you have a 1Password Families membership currently and want to switch to an individual 1Password.com subscription? If so, it isn't possible to do that when being billed through Apple, as their subscription settings just aren't that flexible. But if you cancel through them first, we can help you switch over:
If you started your subscription using an in-app purchase on your Apple device
Once you've done that, shoot us an email at support@1password.com and post the Support ID you receive here and we'll go from there.
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