Trial expired in field

Vosje534
Vosje534
Community Member
in Mac

Hello
i have purchased in the app store, 1 password Pro to use on a Mac on 12 januari 2017.
i did this with my apple account and email:
i'm using this still on Mac and iPhone

i would like to continue my account with 1 password 7 but i don't have my setup code

can you help me out with this problem.

Kind regards
Marcel Vosters

1Password Version: 6.89
Extension Version: Not Provided
OS Version: OS X 10.13.4
Sync Type: i Cloud

Comments

  • Lars
    Lars
    1Password Alumni
    edited June 2018

    Welcome to the forum, @Vosje534! I'm sorry for the trouble getting set up. Unless you subscribed to a 1Password membership at https://start.1password.com/signin, you don't have a 1Password account; what you have is one or more standalone licenses. You can certainly upgrade to version 7; the only thing that will not work on your Mac is using your existing license for version 6 with the new version 7. 1Password 7 is a new version that requires an additional purchase (if you wish to continue using standalone licensing), or you can switch to a 1password.com membership. The choice is yours!

    ref: BMW-41287-899

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