after updating to 1pass7 I can't get 1pass to open and page ask me to get monthly service no want

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woodwolfe
woodwolfe
Community Member

I updated to 1pass7 today and when I downloaded it I'm taken to a page asking me to sign up for monthly service I do not want and will not let me open my 1password its almost like its gone


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 10.13.4
Sync Type: iCloud
Referrer: forum-search:after updating to 1pass7 I can't get 1pass to open and page ask me to get monthly service no want

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  • Stephen_C
    Stephen_C
    Community Member
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    If you want to purchase a standalone licence (which I assume is what you mean) you should be able to do so by going to the 1Password 7 menu. There should be an item in that menu allowing you to purchase a standalone licence.

    I am sorry if I have misunderstood your post. If I have please post again and tell us exactly what you want to do.

    Stephen

  • Lars
    Lars
    1Password Alumni
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    @woodwolfe - I'm sorry for the trouble! Can you take a screenshot of what you’re seeing, so we have a better idea how to help you? To be clear, your data aren't missing. We just need to sort out the upgrade process, whether you purchase a standalone license or subscribe. Thanks in advance for the clarification.

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