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I have a "Family" membership but do not have a secret key

hvail
hvail
Community Member
in Memberships

I have a "Family" membership but do not have a secret key and cannot find it according to your instructions. I also have my family license.

1Password Version: 6.8.8
Extension Version: Not Provided
OS Version: 10.13.5
Sync Type: Dropbox

Comments

  • Ben
    Ben

    Hi @hvail,

    I’m sorry to hear about the trouble. Do you have both a 1Password license and a 1Password subscription membership? They are different things — different ways of both purchasing and using 1Password. Having a license that is a “family license” does not necessarily mean that you have a 1Password Families membership (subscription). Only memberships have Secret Keys.

    Ben

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