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Can't load 7 because a previous version was loaded.

ONEIL
ONEIL
Community Member

I want to upgrade to the new ver 7 from my previous v7 with no license. Having a heck of a time deleting the older version on Sierra. Any tips?
The laptop computer said there was an upgrade a few weeks ago...never could get it to work properly.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @ONEIL: I'm not sure I understand what you're having trouble deleting. If you have your data saved elsewhere, you should be able to reset the app to start with a clean slate to set it up again, and remove the app itself by dragging it to the Trash. Then you can install version 7. Where do you have your 1Password data currently?

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