After subscribing and importing from v6, all of my entries are duplicated

bouche
bouche
Community Member

I finally jumped into the subscription model after seeing v7 appear. This app has been wonderful for the last 5 years or so and I knew I'd have to pay eventually to keep up and continue to support the devs.

I followed the QR code instruction which launched 1Password on my iPhone.

After logging in with my new details, I found that my vault has doubled in size. I have 2 entries for every entry that was imported. On desktop I have 246 items, on iOS i have 488.

How can I clean this up without destroying anything?

thx.


1Password Version: 7.0.6
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Commandatore
    Commandatore
    Community Member

    I encountered the same problem when moving to 7 on Windows then to iOS and am now worried that the same thing will happen if I migrate my Mac. I have been using standalone licences and opted for the free trial for monthly. I think I'd like to revert to my previous versions. Can I do that?

  • bouche
    bouche
    Community Member

    I'm guessing one should just delete the app from iPhone, and reinstall. This new version is great. The biggest encouragement to go with the sub is so I can use it on all platforms. This will be very handy at work on my windows workstation.

  • bouche
    bouche
    Community Member

    Confirmed. I deleted the app from iPhone, then reinstalled, and signed in. I have the correct amount of entries now.

  • Commandatore
    Commandatore
    Community Member

    As suggested, I deleted the app, reinstalled and signed back in and all is right. Thanks, bouche

  • AGAlumB
    AGAlumB
    1Password Alumni

    Glad to hear that you were both able to get rid of the old local vaults so you're just using the 1Password.com account, but we're here if either of you have any other questions. Cheers! :)

This discussion has been closed.