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How many days does it take for a response?

Booglex
Booglex
Community Member
in Memberships

After 4 emails to agile bits I have not had a response from agile bits. At present I don't have a working version of 1Password! Does anyone have a company telephone number? Thanks

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • danco
    danco
    Volunteer Moderator

    They don't provide phone help. They are good with advice on the forums (and email) usually, but are currently swamped, and you might have to wait several days.

    If you describe the issue here, some of the experienced users may be able to help.

    As you haven't said what's wrong, I'll just let you know what to do to downgrade from 1PW7 to 1PW6, as this is what several people have needed.

    Trash 1PW 7 (DO NOT use an app cleaner, as that can destroy data), empty the trash. You should have a zipped version of 1PW6, and just unzip it and you are back.

  • Jacob
    Jacob

    Hey @Booglex! I see Michael responded to you yesterday, so we'll keep that conversation going for now. Talk to you soon!

    ref: FMZ-16943-144

This discussion has been closed.