Can't login to V7. Tried all your items in the message about extensions and reboot and bypassing 1.

donavb

I tried everything you suggested in the email thread as noted above. Will not accept my Master Password. I either need to go back to V6 or help that works. I am now locked out of my logins and that is not good!!! Get me instructions on how to reinstall v6 if that is required, but please do it fast.

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1Password Version: 7.0
Extension Version: 4.7.1
OS Version: OS 10.13.4
Sync Type: iCloud
Referrer: forum-search:Can't login to V7. Tried all your items in the message

beth0425

I am having the exact same problem and no responses from support. help!

donavb

Still waiting as well.

Ben

Hi @donavb

It appears Laura has addressed this concern for you via email already. If you’re still having trouble please reply to her via email. Thanks!

Ben

ref: DVM-64532-652

Ben

@beth0425

My apologies for the delay. With the release of v7 we’ve received a huge increase in requests. We’re working on getting back to everyone ASAP. We’ll be in touch shortly.

Thanks.

Ben

ref: CEJ-22364-339